Our Return Policy
 
Accept returns: 
Buyer must return the product within: 
Return shipping paid by: 
Accepted condition: 
Refund given as: 
Refund given within: 
Restocking fee: 
Restocking percent: 
Policy Details: 

Programa is not responsible for shipping costs to its location regardless of the type of return (warranty, cores, or other). Programa however, will provide free ground return shipping of all warranties to all customers within the continental United States and Canada.

For nonwarranty related returns please note:
- We accept only authorized returns within a maximum of 30 days of the date of purchase,
- Unit must be in unopened plastic packaging
- Shipping cost is not refundable.
- We charge a 20% restocking fee on these products